Comments on: It is when you leave a call, a meeting or an interaction and feel that you were not just a number, not just a pawn in a pre-defined process, or part of a pre-defined business rule.

Comments on: It is when you leave a call, a meeting or an interaction and feel that you were not just a number, not just a pawn in a pre-defined process, or part of a pre-defined business rule. http://www.customerservicefoundation.com/it-is-when-you-leave-a-call-a-meeting-or-an-interaction-and-feel-that-you-were-not-just-a-number-not-just-a-pawn-in-a-pre-defined-process-or-part-of-a-pre-defined-business-rule.html Thu, 05 Nov 2009 22:53:14 +0000 hourly 1 http://wordpress.org/?v=3.1