Customer Service-people chuckle, grimace and always have some opinion about whether or not it’s available anymore. Some have even mentioned that [...]
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 As a cutting edge Service Framework Company, The Art of Service is leading the way in providing high end, client focused Books, Toolkits and online and classroom Education Programs.
We've served over 800 corporate clients and 500,000 individual clients and students in 87% of the world's countries.
A recognized leader in the Service Management community, The Art of Service has quickly become the Specialist- and Manager’s Educator of Choice.   
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The most important ingredient in the recipe for success is your customer — without the customer there is no retail business. Consumers are [...] As individuals, one of the earmarks of maturing is that we’re allowed increasing latitude and discretion in how we handle ourselves and our [...] The success of business is often attributed to the quality of customer service it provides its current and potential customers. People always [...] Good customer service is always good business, but in an economy where greater competition for fewer dollars is fierce, it becomes an issue [...] One of my favorite places in the world is the barber shop. While that wasn’t always the case during my long haired mid teen years, as a little kid [...] Do you remember the days of “service with a smile” and “the customer is always right”? The days when companies went out of their way to [...] Marshall Field’s, the trendsetting, always fashionable icon of customer service in retailing, is about to become history in downtown [...] Ralphs is one of the largest grocery store chains in Southern California, and perhaps, in the entire country. It has always been a [...] There is always a great need for companies to manage their customer relations. In this case, they will have to measure their customer care levels [...] |
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